FAQ
Questions fréquentes sur nos transferts .
    Réservation et planification
  • How do I book a private driver in Paris?
    Booking is simple online in just a few clicks. Enter your pickup location, destination, date and time, and you will receive an instant confirmation by email.
  • Which airports are covered?
    Our drivers cover all major Paris airports: Charles de Gaulle (CDG), Orly, Beauvais, Le Bourget, as well as train stations and nearby cities.
  • Informations requises pour la réservation
  • My flight is delayed, what happens?
    No worries! The driver monitors your flight in real time. If delayed, pickup time is automatically adjusted at no extra cost.
  • Are child seats or boosters available?
    Yes, child seats and boosters are available upon request during booking to ensure a safe and comfortable journey for your children.
  • Transferts et services
  • Can I book a long-distance transfer?
    Absolutely. We provide transfers to major cities in France such as Reims, Rouen, Orléans, Lille, Deauville, and Le Mans, with maximum comfort.
  • Are fares fixed?
    Yes, the price shown at the time of booking is guaranteed, with no extra charges for traffic delays or other unforeseen events.
  • Tarification et paiement
  • How will I recognize my driver at the airport?
    The driver will be waiting at arrivals with a name sign. You will also receive a text message or phone call when they arrive.
  • What types of vehicles are available?
    We offer a full range: sedans, vans, and luxury vehicles, all recently maintained, air-conditioned, and clean for your comfort.
  • Réservation à l'avance et annulation
  • Can I cancel or modify my booking?
    Yes, bookings can be modified or canceled free of charge up to a few hours before pickup, according to our policy.
  • Do you provide services for businesses or events?
    Yes, we offer tailor-made services for business transfers, conferences, weddings, and any event requiring reliable private transport.
  • Which payment methods are accepted?
    Payment can be made directly to the driver in cash or by check, or securely online via credit card.
  • When should I book my transfer?
    We recommend booking at least 48 hours in advance for airport or nearby city transfers. Last-minute requests may be accommodated depending on availability.
  • Where will I meet my driver at the airport or station?
    The driver will call you upon arrival and can wait at baggage claim with a sign, or at the station platform as indicated.
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